refund policy transaction support

Refund Policy

This digital product refund policy explains how refunds are handled for purchases made on DigitalDLFree.com. Since we sell instant digital downloads, we generally cannot offer refunds once a product has been downloaded.

Refunds may be considered only in special cases such as:

  • Duplicate payment or accidental double charge

  • File corruption or broken download links (reported within 7 days)

  • Technical issues caused by our platform

All refund requests must be made through contact@digitaldlfree.com and must include your order number.

If your request is approved, refunds will be processed via PayPal’s official refund system within 5–7 business days.

Please read our Terms and Conditions before purchasing to understand how digital sales work.